Success Metrics and Program Impact
Course #: CE.BUS-032-01
Many experts contend that “you are what you count.” So, what should you be counting and how can you be sure that you are being objective? And why does it matter? When your funders are deciding whether to continue, expand, or cut back their support, they want to know what you’re “measuring” and how successful you are. You can’t afford to disappoint them. Become familiar with common success metrics, CQI, and change management, including evaluation tools and step-by-step program assessment.