Camden County College FAQ

Welcome to Camden County College's online FAQ forum! This site was developed to answer some of the more frequent questions fielded by various College staff across our three campuses. You will notice that some answers end with links to other areas on our web-site. Please click on these links for more detailed information on the related topic. You will also notice both a phone number and an e-mail address at the end of each category. The College has assigned staff members from each area to field inquiries that may not be covered in the FAQ. You may choose to phone the department, or e-mail the individual assigned, with any question or topic relating to each category.

Business Office
What types of payments are accepted?
The College accepts cash (please do not send via mail), checks, money orders and credit cards (VISA®, MasterCard® or Discover®). We will also accept payment vouchers from employers or other third party sources in lieu of payment. Federal and state financial aid awards are also accepted as payment.

Does the college offer deferred payments and/or installments plans?
There are no deferred payments for summer registration – 100% payment is due at the time of registration. When you register for the spring or fall semesters, a minimum payment of 50% is due at the time of registration, except during priority/early registration. You may pay the balance in a single installment for a fee of $10 or in two installments for a fee of $25. These fees are also due at the time of registration in addition to 50% of your bill. There is a late payment fee of $35.00 per month. Refer to the semester tab for payment due dates. Click here for installment plan contract. The Installment Payment Plan Contract must be filled out and returned to the Business Office. You may make payments online through WebAdvisor.

Please not that if you add additional classes after your initial registration, you must pay an additional 50% of the added costss in order to prevent your classes from being dropped.

What should I do if I applied for Financial Aid?
The Financial Aid priority-mailing deadline for the spring semester is September 1 and the fall semester deadline is May 1. All documentation must be submitted by this deadline. Other completed applications will be mailed as efficiently as possible.

What is chargeback?
All out of county students attending Camden County College in a Chargeback Eligible Program (generally, this is a program that is not offered by your county of residence) are required to submit authorization forms for chargeback. Chargeback forms allow Camden County College to bill other counties for additional costs incurred in educating out of county students. Click here for specific instructions regarding chargeback.

How much does is the cost per credit?
Tuition is currently $93 per credit for Camden County residents, $97 per credit for Out of County and Out of State residents, and $167 per credit for international students. In addition, there are mandatory fees applicable to all students, including a $25 per credit general service fee, $2 per credit facilities fee and lab fees associated with specific courses. Click here for a detailed worksheet of tuition and fees.

What is the "General Service" fee?
The general service fee $25 per credit. This fee covers your student I.D., parking decal, use of the library, computer labs and other facilities. Also, an ever-increasing portion of this fee is dedicated towards building and improving our technology infrastructure. It is important that we not only keep pace with technology, but also expand upon it.

What is the "Facilities" fee?
The facilities fee is $2 per credit. This fee covers teh construction of new facilities on campus.

Why do I pay a lab fee when my course does not have a lab?
The majority of lab fees are charged to either science or computer related courses. In certain instances however, other courses may contain a lab or "materials fee". Certain remedial courses take advantage of our computer labs, or are taught in a computerized environment. Physical education classes and telecourses carry a "materials" fee to help cover the cost of equipment utilized in the various classes. All online courses have a minimum of a $25 lab fee.

How do I get a refund?
The Business Office issues refunds according to the following policy:

Refund Policy
100% Refund for Official drops processed prior to the start of the term.
50% Refund for Official drops processed during the drop/add period.
0% Refund for withdrawals processed after the drop/add period.

Late fees (if charged) are non-refundable. Please allow 4 to 6 weeks after classes begin for processing refunds.

Please Note: No refunds will be issued after the drop deadlines. After the deadline, students MUST withdraw from a course. A withdrawal form must be completed and submitted to the Office of Records and Registration. Failure to do this may result in a failure grade.

What are the hours of the Business Office?
Regular academic year business hours for the 3 campuses are as follows:
Blackwood Campus: Monday through Friday 8:30 a.m. to 6:30 p.m.
Camden Campus: Monday though Thursday 8:30 a.m. to 6:30 p.m. and Friday 8:30 a.m. to 4:30 p.m.
Cherry Hill Campus: Monday through Thursday 8:30 a.m. to 6:30 p.m. and Friday 8:30 a.m. to 5:00 p.m.

Summer business hours for the 3 campuses are as follows:
Blackwood Campus: Monday through Thursday 8:00 a.m. to 6:30 p.m. and Friday 8:00 a.m. to 3:00 p.m.
Camden Campus: Monday though Thursday 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 3:00 p.m.
Cherry Hill Campus: Monday through Thursday 8:00 a.m. to 6:30 p.m. and Friday 9:00 a.m. to 3:00 p.m.

Please note there are also extended evening hours during peak registration times in January and August.

Where is the Bookstore?
The College Bookstore, which is managed by Barnes and Noble, is located in the College Community Center, Blackwood Campus, and on the first floor of the Rohrer Center building. The College Bookstore on the Camden Campus, which is managed by Follett, is located on the first floor of the Camden Technology Center.

What is the Bookstore's phone number?
Blackwood: (856) 232-6813; 227-7200 Ext. 4316
Camden: (856) 968-1202
Rohrer: (856) 874-6050

What payment methods will the Bookstore accept?
The bookstore accepts American Express, Discover, MasterCard, Visa, Cash or Check. You may also use an approved and authorized financial aid credit in lieu of payment.

Does the Bookstore sell used books?
Yes, the Bookstore sells both new and used books. You may also have the opportunity to return certain books at the end of the semester for cash.

College Bookstore hours:
Regular Hours

* The bookstore at the Rohrer Center is closed from 2:00 p.m. - 3:00 p.m. Monday - Friday.

What is Camden County College's Title IV code?
The code is 006865. You need to place this code in step #6 of the Free Application for Federal Student Aid (FAFSA).

What are the hours that the Financial Aid Office is open?
Regular academic year hours for the Financial Aid office are outlined below.
Blackwood campus: Monday through Thursday 9:00 a.m. to 8:00 p.m. and Friday 9:00 a.m. - 6:00 p.m
Camden campus: Monday through Thursday 9:00 a.m. to 8:00 p.m. and Friday 9:00 a.m. - 6:00 p.m

What should I do if I applied for Financial Aid?
The Financial Aid priority-mailing deadline for the spring semester is September 1 and the fall semester deadline is May 1. All documentation must be submitted by this deadline. Other completed applications will be reviewed as efficiently as possible.

What is the deadline for applying for financial aid?
Your file must be complete by July 1st for the Fall semester and October 1st for the Spring semester to be processed as a priority application. For a file to be complete, you must have had your FAFSA processed by the Department of Education and the results received by the College. You should also submit the College's Data form and any documentation the Department of Education requires of you. Priority applications will be processed prior to the start of the semester. However, as long as we have received your processed financial aid application before the end of the semester, we will review your eligibility.

What happens next?
Approximately 3 to 4 weeks after you have completed your FAFSA, you should receive your Student Aid Report (also known as the SAR) from the Department of Education. The school receives the same information electronically. We will inform you of the status of your application and tell you if we need any additional documentation. Once your file is complete, if you are eligible for aid you should receive an award letter within 2 to 4 weeks.

How do I go about buying books for my classes?
If you have been awarded by the College's Financial Aid Office and you have pre-registered for the semester and you have a credit balance, you may report to the Bookstore the week before classes begin and you will be able to charge books and supplies against your financial aid award. Otherwise you must come in to the Financial Aid Office and if you qualify a bookstore authorization form will be issued to you. You then take the authorization form to the bookstore with a valid College ID card and the bookstore will set up an account for you. What you spend in the bookstore will be deducted from your award after tuition and fees and before stipends.

If I have applied for a student loan will my bill be covered?
Yes, if the Financial Aid Office received your loan application and other paperwork prior to the start of the semester, and you qualify for the loan, you will be able to defer tuition payment until your loan check arrives. Also, first time borrowers must complete an entrance interview prior to receiving any loan proceeds. You can expedite your process by performing your interview on-line at Educaid.com.

Can I get credit in the bookstore with a student loan?
If you applied for a loan prior to the start of the class and you qualify, the Financial Aid Office will issue a voucher for the bookstore until your loan check is received from your lender.

I would like to register under the Unemployed Persons' Tuition Waiver program or the National Guard Tuition Waiver program?
Before registering, bring to the Financial Aid Office: (1) a letter from your Commander or a NJ Job Service certification form and respectively (2) a completed FAFSA form (unless you've already processed one). Financial Aid will provide you with the necessary form to take to registration.

Unemployed Persons Tuition Waiver applicants:
Please refer to semester tabs for registration dates.

National Guard Tuition Waiver applicants:
You will be permitted to register for courses in accordance with the Camden County College registration policies permitted the aforementioned documents are in order.

Does financial aid cover non-credit courses?
No, financial aid does not cover non-credit courses, however you may apply for a private loan or VA assistance if eligible. Contact Continuing Education at (856) 374-4955 for more details.

Who needs to provide parent information to apply for financial aid?
Anyone born in 1982 or after, who is not married or not orphaned, needs to provide his or her parents information. You are exempt, however, if you are a veteran, a ward of the court or you have dependents for which you provide more than 50% support.

Are there any other qualifications for receiving aid?
Yes, the following criteria must be met before you can receive financial aid:
1. You must meet the College's admission policies.
2. You must be a United States citizen or eligible non-citizen.
3. You cannot be in default on a student loan.
4. If you are male, and over the age of 18, you must be registered with Selective Service.
5. If you are a returning student, you must continue to make satisfactory academic progress as defined by Federal, State and College guidelines.

Can someone with a Bachelor's degree receive financial aid?
If you have a Bachelor's degree you may receive Federal Work-Study and/or Federal Stafford Loans only. If you are currently unemployed, you may be eligible to register under the Unemployed Persons' Tuition Waiver Program. You need to obtain a NJ Job Certification form from your unemployment counselor, and bring it to the Financial Aid Office.

I received a letter terminating my Financial Aid due to unsatisfactory academic progress. What does this mean?
If you are not making satisfactory progress, you will not be eligible for financial aid until you meet the satisfactory progress standards. You may file an appeal by scheduling an appointment with the Financial Aid Appeals Committee (FAAC). Call (856) 374-4985 for more information on this process.

What happens if my financial aid award exceeds my costs?
You will be sent a stipend check in the mail after the Business Office finalizes your charges for the semester. This usually occurs during or after the 9th week of each semester. Stipend monies can be used to help with the every day expenses of attending Camden County College.

Where can I get more information on the various forms of financial aid?
Financial aid information and an online application is available from the U.S Department of Education's FAFSA web-site. You can also contact our Financial Aid Office at (856) 374-4985 and request a copy of Financial Aid - "The Student Guide".

What placement test does the College use?
The ACCUPLACER Online placement test.

Why am I being asked to take this test?
The test results help determine which classes will meet your academic needs.

If I am taking the test to qualify for financial aid, what are the testing policies?
(for students who do not have a high school diploma or GED)
In order to meet the Ability to Benefit (ATB) regulations governing the federal financial aid programs, you must meet or exceed the minimum scores on each of the three sections of the test in one testing session. If you do not pass in any one of the three sections, you must retake the entire test. Within any three-month period, ATB candidates are permitted to take an initial test and one retest. There must be a two-week waiting period betweeen the initial test and the retest.

Is there a fee for this test?
The test is free. However, charges may be assessed after the second request for retesting. Students who wish to retest must obtain a referral from an Advisor.

How long is the test?
The test is untimed. You should allow approximately 2 ½ hours to complete the entire test.

How do I prepare for the test?
The college placement test section has links to sample tests and a description of the test.

What do I need to bring for the test?
Please bring a photo ID and a pen and/or pencil. Also, make sure you have the student ID# that was assigned to you after submitting your admission application.

Suppose I don't do well on the test?
Don't worry! A counselor will interpret the results of the test and determine which English and Math courses you are prepared to take. If you are not ready for college level courses, you will be scheduled into developmental courses to raise your skill level. .

What if I have a bad day when I take the test?
If you know you're having a bad day, re-schedule and take the test another day.

How do I find out my results?
DO NOT TELEPHONE FOR SCORES. After testing, you will receive a print out with the number for Advising. After 7 working days, you may make arrangements to meet with an advisor who will give you your placement test results and will discuss your next steps. Because of the confidential nature of test scores, we are unable to release scores over the phone.

When can I take the College Placement Test?
The test is given on a walk-in basis at all three campuses.

Please click here to view the testing schedule.

Other Question? Call (856) 227-7200 x 4710
Or
E-mail the Test Center Director at ehighstreet@camdencc.edu

Records & Registration

Ways to register?
Students may register for classes online through WebAdvisor, In-person or Mail-in and Fax-in Registration. If you are a new student, click here first for information on how to enroll.

WebAdvisor
On-line Registration
Students who have enrolled since January 2001 may enroll on-line and make payment online. Payment is due at the time of registration (except during priority/early registration periods). Click on WebAdvisor from the College’s home page, log in and select “Register for Sections” to register and select “Make a Payment” to pay your bill. The College offers payment plan options for Fall and Spring credit registration only. You will be charged a payment plan fee if you opt to pay less than 100% of your charges at the time of registration. The minimum partial payment accepted is 50%. Your classes may be dropped if you make less than 50% payment. Please contact the Business Office (856-227-7200, extension 4312) for more information regarding payment plans. Print a copy of the WebAdvisor transaction results screen for your records. Click the on-line registration link above for a comprehensive overview of services available on WebAdvisor.

In-Person Registration. Students can register in person at the Blackwood, Camden City, and William G. Rohrer locations during the walk-in registration period. The College has set up convenient registration times when staff will be available to help you. Payment is due at the time of registration (except during priority/early registration periods). The College offers payment plan options for Fall and Spring credit registration only. You will be charged a payment plan fee if you opt to pay less than 100% of your charges at the time of registration. The minimum partial payment accepted is 50%. Your classes may be dropped if you make less than 50% payment. Please contact the Business Office (856-227-7200, extension 4312) for more information regarding payment plans.

Students can register in person at the Blackwood, Camden City, and William G. Rohrer locations during the walk-in registration period. The College has set up convenient registration times when staff will be available to help you.

Mail-in and Fax-in Registration (100% payment required)
All students may register by mail or by fax. First-time students should fill out both the application for admission and the registration form to be enrolled in classes. Proper documentation showing satisfactory completion of any necessary prerequisites must accompany any mail/fax registration form. Please refer to the semester tab for registration dates and deadlines.

Students must mail the forms with a check, money order or credit card information (VISA®, Mastercard® or Discover®) payable to Camden County College for the total amount of the tuition and fees. If the student is using a government or company authorization, that form must also be submitted along with your registration.
Camden County College
Records and Registration
P.O. Box 200
College Drive
Blackwood, NJ 08012

If you choose to register by fax, you must use a credit card (VISA®, Mastercard® or Discover®) to make payment. FAX to (856) 374-4917

What are hours of operation for Records and Registration?
Regular academic year business hours for the 3 campuses are as follows:
Blackwood Campus: Monday through Friday 8:30 a.m. to 6:30 p.m.
Camden Campus: Monday through Thursday 8:30 a.m. to 6:30 p.m. and Friday 8:30 a.m. - 4:30 p.m.
Cherry Hill Campus: Monday through Thursday 8:30 a.m.- 6:30 p.m., Friday 8:30 - 5:00 p.m.
** Summer hours are reduced on Fridays to 8:30 a.m. to 3:00 p.m. (Rohrer closes at 2:30 p.m.)

How can I have an official transcript sent to another school?
Official transcript requests can be made via WebAdvisor or at any of the three campus locations. If you cannot access WebAdvisor, you must make the request in writing. The request should include your name, student ID number or social security number, signature and the address where the transcript is to be sent. Click here for a Transcript Request Form. There is a $5.00 fee for each transcript processed. Please do not send cash in the mail. No transcript will be sent until the fee is paid and all previous balances have been paid in full. If you would like your transcript held for grades, you must make the request in person or via the mail.

How will I know if the transcript has been sent?
You can check the status of your transcript request by clicking on Transcript request status in WebAdvisor.

How do I know if CCC has accepted any of my credits from another school?
Transfer credits are evaluated as they are received but do not appear on your record until you register for classes at the College. A transcript evaluation report will be mailed to you once your transcript has been evaluated. Only courses completed at regionally accredited colleges or universities with a grade of C (or equivalent) or above will be evaluated.You may also pick up the evaluation from the Records and Registration Office on the Blackwood campus, the main office at Camden, or the Information desk at the Rohrer campus.

When can Senior Citizens register?
Senior Citizens must be 65 or older to take advantage of the Senior Citizen Tuition Waiver Program, and may register no earlier than one business day before the course is scheduled to begin. Senior Citizens may also enroll in non-credit courses at a 50% discount on a space available basis. You may register for non-credit courses no earlier than five business days before the course is scheduled to begin.

I would like information on non-credit courses.
Non-credit courses are available through the Continuing Education Office. You can access a course schedule and registration information by clicking on Continuing Education. You can also call (856) 374-4955 for more information on these courses.

What courses and/or programs do you offer? Can you send me a brochure?
A list of available courses can be seen by clicking here. You may pick up a brochure at any one of the 3 college locations, Wilson Center, Blackwood Campus, Second Floor, Camden Technology Center and Information Desk, William G. Rohrer Center.

How can I tell if a course is still open?
You may access our schedule of classes through our web site by clicking here to go to WebAdvisor. To search for classes, click on the Search for Sections link. Enter the term and course information. You will receive information about the course including seat availability.

I need a copy of my schedule and/or transcript.
You may receive an unofficial copy of your transcript or a schedule from an enrollment services assistant at any campus with a proper photo I.D. (student ID or driver's license). A copy can also be printed online using WebAdvisor. Requests for official transcripts must be made in writing. There is a $5 fee for each request.

How do I change my schedule?
Once the session begins, a $25 processing fee is assessed each time a student makes a schedule adjustment except for changes due to cancelled courses or other institutional reasons. Students making changes in their class schedules may do this online using WebAdvisor or may process a Drop/Add form through the Office of Records and Registration. Any student desiring to change a course in order to obtain a refund may do so during regular business hours.

Course changes will be accepted at all College locations and on-line. Refer to the Academic Calendar on page 3 for course change deadlines for each session.

How do I drop a course?
Fill out a Drop/Add Form and bring it to the Enrollment Services area at any campus. You may also drop courses online using WebAdvisor. Refer to the semester tab or online “key dates” for deadlines for dropping courses.

What is a withdrawal?
Once the drop/add period is over, students must withdraw from a course. You cannot withdraw from a course online using WebAdvisor.You cannot withdraw from a course online using WebAdvisor. To withdraw from a course after a drop deadline, a student must complete a course Withdrawal form and submit it to the Records and Registration Office by the withdrawal deadline (see the Academic Calendar on page 3). The course will remain on the student's academic record with a grade of W.

Any forms not properly submitted by the student to the Office of Records and Registration may result in a grade of F appearing on the student's academic record. This applies whether the student attended any classes or none at all. Withdrawals may not be processed on-line and are not subject to a refund.

How do I get a refund?

Refund Policy
100% Refund for Official drops processed prior to the start of the session.
50% Refund for Official drops processed during the drop/add period.
0% Refund for withdrawals processed after the drop/add period.
See semester tab to view deadlines. Please allow 4 to 6 weeks after the start of classes for processing refunds.

One of my classes was canceled. I would like to pick another course. How can I do that?
You can review course offerings/available seats, register and make schedule adjustments online by selecting WebAdvisor from the College’s home page at. You can also download registration and drop/add forms from the College website by selecting Registration/E-Forms. Forms should be completed and submitted to the Enrollment Services area at any campus.

Other Questions? Call 1-888-228-2466
Or
E-mail the Office of Records and Registration at zesteras@camdencc.edu

Academic Advisement

How can I contact the Advisement Center?
The Advisement Center on the Blackwood campus is located in the College Community Center Room 100. The phone number for the Advisement Center is 856-227-7200, extension 4454. Academic Advising on the Camden Campus is available in the Camden Technology Center, Room 207. Limited academic advising is also available at the Rohrer Center in Cherry Hill. For more information about academic advising at the Rohrer Center call 856-874-6000 for additional information.

When are Academic Advisors available?
The Advisement Center on the Blackwood campus maintains walk-in hours, no appointment is necessary. Please call for current hours.

What should I do before meeting with an Academic Advisor?
If you are a new college student, it is important to take the College Placement Test.
If you have attended other colleges, it is important to have copies of your Transcripts &/or Placement Test Results from other institutions.

Other Questions? Call (856) 227-7200 x 4454
Or
E-mail the advisement center at advising@camdencc.edu

Office of Transfer

What do I do if I need transfer information or course selection for transfer to a four year college?
Transfer planning and advisement is available for students preparing to transfer to a four-year college following completion of studies at Camden County College. You are encouraged to utilize this service early and frequently even though credits from transfer curricula are readily acceptable at four-year colleges and universities across the nation. In addition, Camden County College has specific transfer agreements and guidelines with several area colleges.

For more information on this important service, please visit us online or
contact the Office of Transfer (856) 227-7200 x 4268 or via email at vmcmasters@camdencc.edu.

Student Employment

How do I find a job to assist me financially while attending college?
You can register with the Student Employment Office. This office develops off-campus opportunities (part-time, full-time & seasonal) for currently enrolled students to supplement their income while attending classes. Please visit the job board which can be found in the College Community Center. Job postings can also be found in academic departments, and on boards at the Camden and Rohrer campus.

Are there any fees associated with this service?
No, the service is free, and you may choose the job you are happiest performing.

Other Questions? Call (856) 227-7200 x 4268
Or
E-mail Student Employment Services at jmcgovern@camdencc.edu

Parking

Where am I permitted to park?
Blackwood: Students, guests, and visitors must park in white-lined spaces. Vehicles illegally parked are subject to ticketing and towing.
Camden: Secure enclosed parking is available in the Camden Technology Center parking garage for a fee.
Rohrer: Students, guests, and visitors must park in white-lined spaces. Vehicles illegally parked are subject to ticketing and towing.

Do I need a parking decal or permit to park on campus?
Yes. Parking decals and permits are required. There is no charge for decals and permits, and they help Public Safety identify your vehicle in case of emergency. There is a charge to park at the parking garage at the Camden Technology Center.

How do I get the permit or decal?
Blackwood: To obtain a student parking decal you must present your vehicle registration card and a valid Camden County College ID card (or other proof of current class registration), and fill out the appropriate form. The decals and permits can be obtained in the Public Safety Department Office. General office hours are Monday through Friday, 8:00 AM to 9:00 PM.

Camden: To obtain a student parking decal you must present your vehicle registration card and a valid Camden County College ID card (or other proof of current class registration), and fill out the appropriate form. The decals and permits can be obtained in the Publication Safety Office on the first floor of College Hall. General office hours are Monday through Friday, 8:00 AM to 8:00 PM. Passes for the Parking Garage are available at the Camden Technology Center Lobby.

How much do I have to pay for a parking permit or decal?
The College at no additional cost provides parking decals and permits for use by students, visitors, and employees. There is no limit to the number of vehicles that can be registered by one person. There is, however, a fee to park at the Camden Technology Center parking garage. The rates for the parking garage are listed below.

What are the hours of operation for the Parking Garage at the Camden Technology Center?
The hours are Monday-Friday 7:00 a.m. - 11:00 p.m., Saturday 7:00 a.m. - 5:00 p.m. and Sunday is closed. The garage will be closed on New Year's Day, Martin Luther King's birthday, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day.

What number can I call to get more information?
Blackwood: Call the Security Office at (856) 227-7200 X4288.
Camden: Call the Security Office at (856) 968-1393.
Rohrer: Call the Security Office at 874-6057

	Chargeback Policy
	Business Office
	Bookstore
	Financial Aid
	College Placement Test
	Records & Registration
	Academic Advisement
	Transfer
	Student Employment
	Parking
	Student Identification Cards