Retail Management

Program Student Learning Outcomes

1. Demonstrate proficiency and apply the managerial competencies applicable to selection of the optimal methodologies to deal with change management and conflict resolution in the workplace.
2. Analyze the role of Information Systems in supporting organizational strategy, improving business processes, and supporting data-driven decision making.
3. Employ software tools (e.g. Microsoft Word, Excel, Access, PowerPoint) to produce professional-quality business communications (e.g. letters, memos, presentations, and emails) to address a variety of business situations and prepare business reports that integrate data from multiple sources to illustrate and facilitate managerial decision-making.
4. Execute the roles, responsibilities, and accountability of managers in planning, organizing, leading, and controlling within an organization.
5. Conduct reviews of Federal and State employment laws applicable to management decisions and integrate statutory provisions as context for evaluating legal and financial implications and human factors in making personnel decisions.
6. Develop and manage customer databases, integrated systems, and buying and sales forecasting systems for use to support retail businesses.